Frequently asked questions

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Does a gift expire?

No. A gift keeps its value until it is used.

Can I use a gift over several visits?

Yes. Use part of it today and the rest another day.

What if the shop closes?

We will work with you to make it right. The value of your gift stays protected.

Can I get a refund?

Request it in the app. Our team reviews every request.

How do shops get paid?

Weekly, for balances of BHD 5 and above.

Is my card safe?

Payments are handled on Credimax's secure payment page. ihdaa never sees your card number.

How does my shop join ihdaa?

Apply online from the For shops page. We review every application and email you once a decision is made.