We’ve got answers!
Explore our Frequently Asked Questions below to learn more about how Ihdaa works and how you can be part of our growing community
General Questions
What is Ihdaa?
Ihdaa is a platform that simplifies giving by connecting donors, vendors, and charities. It allows users to donate products or services or gift them to loved ones or beneficiaries while preserving privacy and dignity.
How does Ihdaa ensure privacy in giving?
The donor's identity is not disclosed to the vendor or beneficiary, ensuring a seamless and dignified process for all parties involved.
Is Ihdaa a charity?
No, Ihdaa is a for-profit platform designed to operate efficiently and sustainably, ensuring maximum impact for donors, vendors, and charities.
For Donors
How can I donate or gift through Ihdaa?
Simply browse our marketplace, select the items or services you wish to donate or gift, and assign them to a charity or recipient at checkout.
What payment methods are accepted?
Ihdaa accepts major credit/debit cards for secure transactions.
Can I track my donations?
Yes, you’ll receive a confirmation once your donation has been processed and delivered to the charity or recipient.
For Vendors
How do I join Ihdaa as a vendor?
Vendors can register by filling out a simple application on our platform. Once approved, you can start listing your products or services.
How can I manage my products and orders on ihdaa?
Once registered, vendors gain access to a dedicated dashboard where they can list products or services, update details, and monitor orders in real-time. This ensures efficient management and fulfillment of customer requests.
What types of businesses can join as vendors?
We welcome businesses across various sectors, including clothing, food, healthcare, and services like salons and laundry.
For Charities
How can charities register on Ihdaa?
Charities can apply to join Ihdaa through our platform. Once approved, they can begin receiving donations directly from donors.
What responsibilities do charities have on Ihdaa?
Charities are responsible for managing donations effectively and ensuring resources reach those in need.
Can charities choose specific items they need?
Yes, charities can work with donors to prioritize the types of donations most beneficial to their beneficiaries.
Still have questions?
Reach out to us, and we’ll be happy to help!